This is Vinicius Duarte
This is Vinicius Duarte
Turning complexity into clarity and delivering high impact designs for 6+ years,
Increasing the identity check conversion rate by 357%
Partnered with product and risk to design a multichannel ID verification for ecommerce merchants. 357% increase in conversion rate and +2800 users verified in 3 weeks.
Increasing the identity check conversion rate by 357%
Partnered with product and risk to design a multichannel ID verification for ecommerce merchants. 357% increase in conversion rate and +2800 users verified in 3 weeks.
A bill payment feature that reduced churn by 12%
Encouraging recurring use and contributing to a 12% reduction in user churn, directly supporting the company’s retention strategy and improving customer lifetime value.
A bill payment feature that reduced churn by 12%
Encouraging recurring use and contributing to a 12% reduction in user churn, directly supporting the company’s retention strategy and improving customer lifetime value.
The one where I redesigned a barbershop booking app to increase bookings
I was hired to redesign the appointment booking journey with the goal of enhancing the user experience and increasing the number of bookings.
The one where I redesigned a barbershop booking app to increase bookings
I was hired to redesign the appointment booking journey with the goal of enhancing the user experience and increasing the number of bookings.
My projects
My projects
Real-world case studies where I drove business success by keeping the user at the heart of every solution
Check what I can do
Cutting resolution time of chargebacks by 60%
Took a messy, manual workflow and turned it into a product experience that sped up resolution time and prevented manufacturing disruptions for an electric vehicle company
Cutting resolution time of chargebacks by 60%
Took a messy, manual workflow and turned it into a product experience that sped up resolution time and prevented manufacturing disruptions for an electric vehicle company
Let's work together?
Let's work together?
Together, we’ll create solutions that work, with a process that's clear, fast, and risk-free
Together, we’ll create solutions that work, with a process that's clear, fast, and risk-free
My projects
My projects
Real-world case studies where I drove business success by keeping the user at the heart of every solution
Real-world case studies where I drove business success
by keeping the user at the heart of every solution
Increasing the identity check conversion rate by 357%
Partnered with product and risk to design a multichannel ID verification for ecommerce merchants. 357% increase in conversion rate and +2800 users verified in 3 weeks.
Cutting resolution time of chargebacks by 60%
Took a messy, manual workflow and turned it into a product experience that sped up resolution time and prevented manufacturing disruptions for an electric vehicle company
Increasing the identity check conversion rate by 357%
Partnered with product and risk to design a multichannel ID verification for ecommerce merchants. 357% increase in conversion rate and +2800 users verified in 3 weeks.
Increasing the identity check conversion rate by 357%
Partnered with product and risk to design a multichannel ID verification for ecommerce merchants. 357% increase in conversion rate and +2800 users verified in 3 weeks.
Cutting resolution time of chargebacks by 60%
Took a messy, manual workflow and turned it into a product experience that sped up resolution time and prevented manufacturing disruptions for an electric vehicle company
Cutting resolution time of chargebacks by 60%
Took a messy, manual workflow and turned it into a product experience that sped up resolution time and prevented manufacturing disruptions for an electric vehicle company
A bill payment feature that reduced churn by 12%
Encouraging recurring use and contributing to a 12% reduction in user churn, directly supporting the company’s retention strategy and improving customer lifetime value.
Redesigniing a barbershop booking app to increase bookings
I was hired to redesign the appointment booking journey with the goal of enhancing the user experience and increasing the number of bookings.
A bill payment feature that reduced churn by 12%
Encouraging recurring use and contributing to a 12% reduction in user churn, directly supporting the company’s retention strategy and improving customer lifetime value.
A bill payment feature that reduced churn by 12%
Encouraging recurring use and contributing to a 12% reduction in user churn, directly supporting the company’s retention strategy and improving customer lifetime value.
Redesigniing a barbershop booking app to increase bookings
I was hired to redesign the appointment booking journey with the goal of enhancing the user experience and increasing the number of bookings.